Trust center

Security questionnaire.

Short-form answers for enterprise procurement, security review, and vendor onboarding. Contract-specific controls should be confirmed during security review.

Does AImonitoring support role-based access control?

Yes. Organizations support owner, admin, and member roles, team roles, and fine-grained permission overrides.

Are administrative changes audited?

Yes. Access, monitor, service, routing, alert, API key, incident, review, report, integration, and on-call changes are written to the audit log.

How are API keys stored?

Raw telemetry API keys are shown once at creation. The stored credential is a SHA-256 hash with revocation metadata.

Is telemetry scoped by tenant?

Yes. Ingested telemetry, monitor data, services, reports, and incidents are stored under the authenticated organization context.

Are ingest and webhook endpoints rate limited?

Yes. Telemetry ingest, agent ingest, heartbeat, and GitHub webhook endpoints use DB-backed rate limits.

How are integrations verified?

Integrations display configured, connected, failed, disabled, or not connected. Connected means a provider accepted delivery or GitHub sent a valid signed webhook.

Does the platform claim SOC 2 or ISO certification?

No formal certification is claimed on this site. Current pages describe implemented controls and readiness work precisely.

Can customers export reliability evidence?

Yes. The Reports area provides CSV/PDF exports and saved report snapshots, and audit logs can be exported as CSV or JSON when enabled by policy.

Can owners request tenant export or deletion?

Yes. Organization owners can request tenant exports or deletion workflows from Policies. Requests are audit logged and processed by the worker.

Does the product support on-call operations?

Yes. Routing includes escalation policies, maintenance windows, on-call schedules, responder members, and temporary overrides.

Can buyers review subprocessors and retention?

Yes. Public trust-center pages summarize subprocessors, retention categories, and review expectations.